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Standard vs White Glove: What To Consider When Shipping Exotic, Classic, and Antique Cars

09/13/2020

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You know you need to ship your luxury vehicle, so now you just need to find a luxury vehicle shipping company. There’s a service in the auto industry known as White Glove treatment, which ensures a fully customizable vehicle shipping experience.

We’ll break down the differences between standard and White Glove service, and highlight what you should always look for in an auto transport company for shipping your antique, classic, or exotic car.

What To Look For When Choosing An Auto Shipping Service

There are many vehicle transport companies out there. Here’s what to look out for when finding the right one for shipping your luxury vehicle:

01. Reputation
First and foremost, It’s important to choose a company with experience shipping a high-value car like yours.

The right luxury auto transport company will have the following:

Experienced, professional drivers. The know how to handle luxury, classic, and antique vehicles in enclosedshipping trailers and have a clean history.

Fully licensed and insured vehicle carriers. You need to know what damage the shipping service’s policy covers and what you are responsible for. In the unlikely event of an accident, you want to make sure that the vehicle transport company you chose will be professional and work with you through every step of the process.

Consistently positive reviews. High-value reviews are those where the customer experienced something that wasn’t entirely what they expected in their vehicle delivery, but because of the way the company handled the situation, they still rated their overall experience as positive.

02. White Glove Service.
This one may seem like a given, but not every auto shipping company offers White Glove Service for their vehicle transportation. Some only offer it on request (for an extra charge) when transporting classic, antique, or high-end luxury vehicles.

Standard Service: Will Treat Your Expensive Car With Respect (If You Pay Extra)
White Glove Auto Transport: It’s Just How They Do Things

Classic, antique, and luxury cars are expensive to maintain, (and you’re the kind of person who knows how to keep a nice car nice.) You need to ship with an auto transport company who respects fine automobiles by offering a fully customizable vehicle shipping experience.

This includes:

A variety of enclosed shipping options, and placement requests within the trailer.

Secure, soft wheel straps.

Shipping on YOUR schedule.

Door-to-door pick-up and delivery.

Any other special requests or considerations to note when handling your valuable car.

03. Price.
You should expect some variation in pricing from different carriers. That’s part of staying competitive. However, you do want to watch out for quotes that are significantly lower than others. This can often indicate that the shipper has little experience, or the deal is “too good to be true”.

Standard Service: Can’t-Believe-Your-Luck Low Prices
White Glove Auto Transport: 100% Price Transparency

You know the old saying: “If it’s too good to be true, it probably is.” Any auto transport company can give you a “good price” in their quote, but that doesn’t mean that’s what you’ll end up paying. It’s sleazy, yet unfortunately all too common, that a shipping company can provide a low initial quote, and tack on extra charges and surprise fees throughout your vehicle’s transport.

Instead of shopping for the lowest number, look for the company who will take all the factors of your shipment into consideration ahead of time, giving you the true price from the very start.

04. Communication.
You wouldn’t want to call the driver directly, because that would be a safety hazard. But you would want to be able to easily find out the status of your vehicle at any time.

Standard Service: Text or Email Notification Upon Delivery
White Glove Auto Transport: 24/7 Omni-Channel Customer Service Support

There are no “dumb questions”, and when someone else is transporting your antique, classic, or luxury vehicle, you may find yourself with a lot of questions. You don’t want to know just when your vehicle arrives, you want on-demand updates and answers as soon as curiosity strikes – even (especially?) in the middle of the night. Look for a company who communicates like ShipLux: they’re always available to give you all the information you need about your luxury vehicle shipment, and using their proprietary omni-channel communication platform, they’ll keep you up to speed using the technology you already use – whether that’s an instant messenger, online chat, or the trusty telephone.

Shipping Exotic

Getting The Most Out White Glove Shipping For Your Antique, Classic, or Exotic Car

Even with White Glove service during transport and delivery, there are a few things you need to do before shipping – for the safest journey for your antique, classic, or luxury vehicle, and the most peace of mind for you.

01. Ensure your insurance policy is up-to-date and that it encompasses any damage not covered by the shipper during transport. Not all auto policies cover shipping, so you may need to purchase extra coverage. It’s a good idea to speak with your insurance agent to make sure your specific type of vehicle has the best coverage if you aren’t sure.

02. Once you have the shipping date set, it’s time to get your vehicle ready. Remove all personal items and check the gas levels. It should be no more than a ¼ tank during transport for safety reasons.

03. Before you document the car’s condition, give it a good wash and interior detailing, and then visit a mechanic. This way you’ll know (and have proof of) the exact condition your vehicle was in when it left.

Choose a Professional to Ship Your Exotic, Classic, or Antique Car

At ShipLux, White Glove service isn’t extra, it comes standard – every shipment, every time. No matter what kind of vehicle you’re transporting, whether it’s open or enclosed shipping, you can expect our White Glove Experience.

Contact us today for a quote!

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